Use of the data
Personal data will be used only for purposes related processing of orders and notification of deliveries. A further use, for example for promotional purposes, without your express consent is impossible.
Using the data regarding the user account and competitions
As a part of a user account and competitions we collect your information for safety and service reasons. We assure that the data will be used to perform the service that you desire.
You can get information about the scope and purpose of data processing at any time. You can send a request mail to: [email protected] .
SSL encryption – security for online website.
To protect you as a customer / subscriber, we make use of approved encryption techniques, such as the SSL (Secure Socket Layer), to encrypt your personal data (for others not visible). This technique assures that your personal data, such as name and address will not be transferred to any other server than ours.
What is SSL encryption?
Once you are connected to our SSL-secured site, your browser will check our server certificate on Verified by”Let’s Encrypt” Based on the transferred information the browser can detect, if you are connected to the server you specified. If the test is completed successfully, your personal data will be transmitted by using secure encryption with a 256-bit encryption.
How can a SSL encryption be recognized?
For all sensitive data as input during the ordering process, login, etc. we use a SSL encryption. There will appear an icon in the toolbar of your internet browser showing a padlock. In addition, your URL will change from “http” to “https”. Using this information, you can be sure, that your personal data will not be accessible to any third party.
On our Homepage we make use of the so called cookies. Cookies are short entries in a special directory on your computer and are used to exchange and archive information. These cookies are used primarily to keep the functionality between the user account and others website element for the next visit of our website.
Return & Refund Policy
Thanks for shopping at Eternal
If you are not entirely satisfied with your purchase, we’re here to help.
You have 3 days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item to us, contact us.